Manual SMS review requests
Send review requests from the customer list with consent tracking and cooldown protection to avoid over-messaging.
Google review routing
Choose the rating threshold. Happy customers are thanked and redirected to the correct location's Google review page.
Private feedback capture
Lower ratings open an internal form with categories like staff, service, billing, wait time, and communication.
Location management
Each location gets its own Google review URL, stable feedback URL, QR code, alert email, and timezone.
Alerts and follow-up
Negative feedback can notify owners and location alert recipients so the team can respond quickly.
Role-based portal
System admins manage companies. Owners manage their business. Staff only see assigned locations.
Designed for the MVP, ready for the roadmap.
The current product focuses on review automation. The platform can later expand into missed-call text back, reactivation campaigns, AI replies, and broader customer communication workflows.
Now
SMS review requests, feedback forms, Google routing, QR links, and internal alerts.
Next
Missed-call text back, reminders, campaigns, and improved reporting.
Later
AI reply assistance, workflow automation, integrations, and multi-channel messaging.