Information we collect
Repiflow may collect business account information, user login information, location details, customer names, phone numbers, email addresses, review request records, feedback responses, and internal complaint notes.
How we use information
We use information to provide review request workflows, send SMS messages, route feedback, alert business users, manage accounts, troubleshoot issues, and improve the service.
SMS communication
Businesses using Repiflow are responsible for confirming they have appropriate consent to send SMS messages to their customers. Recipients may opt out where supported by replying STOP.
Service providers
We may use service providers such as SMS gateways, email providers, hosting providers, and analytics or logging services to operate Repiflow.
Data security
We use reasonable administrative, technical, and organizational safeguards to protect data. No internet service can guarantee absolute security.
Contact
Questions about this policy can be sent to hello@repiflow.com.